I purchased a Groupon for a hair treatment then learned that the salon that has gone ou...

GetHuman-jjlundgr's customer service issue with Groupon from May 2018

17 views
 | 
103 similar
 | 
0 following
Help with my Groupon issue
GetHuman-jjlundgr's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjlundgr will want to follow the link below to head to their help center. We will check on GetHuman-jjlundgr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jjlundgr may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jjlundgr's own words
I purchased a Groupon for a hair treatment then learned that the salon that has gone out of business. I called Groupon about a month ago and the customer service rep told me i would receive a refund. My refund still isn't showing up in my account. Then a few weeks ago i purchased a Groupon for a plant night event. Scheduled it, paid more through Plant night, made plans, then showed up to find out it had been cancelled. No one tried to contact us to let us know it had been cancelled. tried several times to reach Plant night, only have an e-mail address and they only respond about rescheduling. Don't want to reschedule, want a refund. Very unhappy, want refunds on both charges and want to cancel my Groupon account. Thank you for helping me solve these matters. Account is under Jessica Mullen
GetHuman-jjlundgr did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jjlundgr fixed the problem
We are waiting for GetHuman-jjlundgr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jjlundgr fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jjlundgr
May 18th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 17 customers so far
Similar issue to 103 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jjlundgr started working on this issue
May 18th, 2018 12:18pm
GetHuman-jjlundgr shared this issue with friends on Facebook
May 18th, 2018 12:18pm