Hello*groupon * LG-GHCK-KSB*-WBGC-ZMMV & LG-RZWL-L*T*-*WXT-B*NY...

GetHuman687907's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman687907's own words
Hello*groupon * LG-GHCK-KSB*-WBGC-ZMMV & LG-RZWL-L*T*-*WXT-B*NY Ref:**********-****** We purchased the above two Groupon getaways and contacted Great value vacations April **. They demanded an extra $*,*** after we had given them our information. We immediately requested a refund.*Although we have a booking number*GVV***** we do not have a flight or paid any extra funds requested. As far as we are concerned we do not have a booking with great value vacation*We have contacted the company several times and no refund has been made. One of the phone representatives advised us that we need to contact Groupon , who would then contact great value vacation to confirm we do not have a booking with great value vacation . Then once confirmed by Groupon we could request our money back via Groupon.
GetHuman687907 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman687907 fixed the problem
We are waiting for GetHuman687907 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman687907
May 15th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 467 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman687907 started working on this issue
May 15th, 2018 9:32pm
GetHuman687907 indicated the issue is not fixed yet.
May 16th, 2018 2:39pm