GetHuman687907's customer service issue with Groupon from May 2018
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman687907's own words
Hello*groupon * LG-GHCK-KSB*-WBGC-ZMMV & LG-RZWL-L*T*-*WXT-B*NY Ref:**********-****** We purchased the above two Groupon getaways and contacted Great value vacations April **. They demanded an extra $*,*** after we had given them our information. We immediately requested a refund.*Although we have a booking number*GVV***** we do not have a flight or paid any extra funds requested. As far as we are concerned we do not have a booking with great value vacation*We have contacted the company several times and no refund has been made. One of the phone representatives advised us that we need to contact Groupon , who would then contact great value vacation to confirm we do not have a booking with great value vacation . Then once confirmed by Groupon we could request our money back via Groupon.
GetHuman687907 did not yet indicate what Groupon should do to make this right.
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