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I accidentally purchased a Groupon deal and need a refund

GetHuman-janicejb's customer service issue with Groupon from May 2018

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4 following
Help with my Groupon issue
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GetHuman-janicejb's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janicejb will want to follow the link below to head to their help center. We will check on GetHuman-janicejb later to make sure it's all set or try to help escalate.
Groupon Help Center
Before contacting them, items GetHuman-janicejb may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-janicejb's own words
The problem: I accidentally purchased a Groupon deal and need a refund
GetHuman-janicejb did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-janicejb fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-janicejb
May 10th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 86 customers so far
Similar issue to 287 others
4 customers following this
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Timeline
GetHuman-janicejb started working on this issue
May 10th, 2018 5:39pm
  1. Company Contact Info › 
  2. Groupon › 
  3. Customer issues › 
  4. I accidentally purchased a Groupon de...