I purchased a Groupon for Dryer Chimney on February *th. The phone number provided nev...
GetHuman659881's Can't contact company issue with Groupon from May 2018
Help with my Groupon issue
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GetHuman659881's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman659881 will want to follow the link below to head to their help center. We will check on GetHuman659881 later to make sure it's all set or try to help escalate.
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman659881's own words
I purchased a Groupon for Dryer Chimney on February *th. The phone number provided never worked any time that I called, so after extensive research, I was able to contact the company though Facebook. They finally gave me another phone number to try, so I set up an appointment for several weeks ago. They never showed up. I called the company again. They were apologetic and set something up for between the hours of *:** PM and *:** PM EST today. We were home all afternoon waiting. Once again, they never showed. At this point, after multiple attempts trying to contact them in the first place, then having them stand us up for two appointments, I would just like a refund for the Groupon purchase.
GetHuman659881 did not yet indicate what Groupon should do to make this right.
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