On April **, **** I purchased tickets for the show t Cavalia in Scottsdale, AZ on April...

GetHuman652691's Refund my order issue with Groupon from May 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman652691 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman652691 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman652691's own words
On April **, **** I purchased tickets for the show t Cavalia in Scottsdale, AZ on April **th at *:** pm. I was so excited to see the show and purchsed tickets to surprise my mom who was visiting from NEW YORK. On that day, I started to experience flashing lights in my left eye. It became progressivly worse to the point that I knew we would not be able to see the show. I contacted an emergency Retina office on Saturday when I was experiencing these odd sensations and was advised to be in there office on SUNDAY for an emergency appointment. Remain calm and rest. NO activity. Well, it was discovered on Sunday that I had a tear in my retina. Emergency LASER work was required on my eye to seal the tear, Very scary situation and thankfully it was caught but my recovery time did not allow me to see this show. I would like to have a refund. I would like a call to discuss this situation and how to acquire a refund to my cc. *Liz Weston ****-***-*****I paid $***.** on a cc ending in **** on April **th.VIP Gold to Cavalia Odysseo at Red Mountain*The email confimation was sent to L*****@***.com

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Groupon

Refund my order issue
Reported by GetHuman652691
May 3rd, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 36934 others
0 customers following this
Items needed
Name on account
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Timeline

GetHuman652691 started working on this issue
May 3rd, 2018 2:22pm

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