I am desperately needing to cancel the skyline spa massage and facial order that I just...

GetHuman646403's Refund my order issue with Groupon from May 2018

9 views
 | 
276885 similar
 | 
0 following
Help with my Groupon issue
GetHuman646403's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman646403 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman646403 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman646403's own words
I am desperately needing to cancel the skyline spa massage and facial order that I just purchased I also purchased and emailed it to my daughter her name is Shanna Vertucci Haynes . She also purchased it and emailed it to Jessica Mitchell. We were to do this as a group and for a very special occasion. When I contacted the place that only allows Groupon to use Sunday to Thursday they said they only have one person working on Sunday and could never Handle all of us at the same time. But actually it would be a problem to even schedule one which totally makes it unable to use. And not at all a full line spa place as we thought. I am desperate to have these canceled and money refunded as it wasn’t at all what I thought it . I have been sick physically ever since I tried to book it and found out not at all what I thought and also one daughter is allergic to anyone touching her skin that I was unaware of. This is a nightmare for me and I am so desperate for you to call me back. Phone number ***-***-**** and again this is Katie Vertucci ! Thank you very much and please call me soon. This is day three and I am physically ill over this and feeling like a nervous break down over a lot of money that I should not have spent
GetHuman646403 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman646403 fixed the problem
We are waiting for GetHuman646403 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman646403 fixes it.
This email address isn't valid

Groupon

Refund my order issue
Reported by GetHuman646403
May 1st, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 9 customers so far
Similar issue to 276885 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman646403 started working on this issue
May 1st, 2018 4:46pm
GetHuman646403 indicated the issue is not fixed yet.
May 2nd, 2018 12:45am
GetHuman646403 indicated the issue is not fixed yet.
May 4th, 2018 3:43am
GetHuman646403 indicated the issue is not fixed yet.
May 4th, 2018 3:45am
GetHuman646403 indicated the issue is not fixed yet.
May 4th, 2018 9:43am
GetHuman646403 indicated the issue is not fixed yet.
May 4th, 2018 6:38pm
GetHuman646403 indicated the issue is not fixed yet.
May 4th, 2018 8:04pm
GetHuman646403 indicated the issue is not fixed yet.
May 5th, 2018 6:12am
GetHuman646403 shared this issue with friends on Facebook
May 5th, 2018 6:13am