I spoke to one of your customer service reps a out a groupon I purchased at the beginni...

GetHuman-bgrimm's Problem with an order issue with Groupon from April 2018

3 views
 | 
277499 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-bgrimm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bgrimm's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bgrimm will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bgrimm can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-bgrimm's own words
I spoke to one of your customer service reps a out a groupon I purchased at the beginning of the year. I have a Samson * phone. When they transferred my stuff to the new phone there were * oh everything including groupon. I bought a groupon for train in the game in bellmore for $**.**. I could not go because I was in an accident and was not aware at the time I needed neck surgery. So I called and they would only give me groupon bucks. Well my niece picked up my phone and asked why I had * of everything. She then proceeded to eliminate one of each. The one of the groupons had the groupon bucks. I would like for someone to give me my groupon bucks back as I have paid for it. I finished my surgeries and would like to go to a class. It takes me time to text and the last time I did this the girl gave me like *o seconds to respond . Kindly help me with my issue thank you. My phone number is *** *** **** thank you
GetHuman-bgrimm did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bgrimm fixed the problem
We are waiting for GetHuman-bgrimm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bgrimm fixes it.
This email address isn't valid

Groupon

Problem with an order issue
Reported by GetHuman-bgrimm
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 277499 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-bgrimm started working on this issue
Apr 30th, 2018 8:30pm