I have a Groupon for a snorkel trip for two. I called the company to scheduled a snorkl...

GetHuman-hazzyski's Refund my order issue with Groupon from April 2018

275060 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-hazzyski's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hazzyski's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hazzyski will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hazzyski can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hazzyski may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hazzyski's own words
I have a Groupon for a snorkel trip for two. I called the company to scheduled a snorkle trip date, I was told I needed an extra $**.** for a wet suit fee. Groupon states fee is $**.**. Plus I have an old Groupon for the same company. I was advised to contact Groupon by the representative at the Adventure diving (about old Groupon.) Chris the office scheduler advised me to call Groupon due to the fact expired Groupons will not be excepted by company. They claim they lose money?????*The company is now called sea Daddy's adventures. My husband and I have snorkeled in other places and just used life vest. I am a larger woman and I am not going to wear a full rubber diving suit for a snorkel trip. I would like a refund for both those Groupons. Groupon credit would be also very much appreciated. Thank you*
GetHuman-hazzyski did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-hazzyski fixed the problem
We are waiting for GetHuman-hazzyski to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hazzyski fixes it.
This email address isn't valid


Refund my order issue
Reported by GetHuman-hazzyski
Apr 28th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 275060 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-hazzyski started working on this issue
Apr 28th, 2018 1:13pm