I have a Groupon for a snorkel trip for two. I called the company to scheduled a snorkl...
GetHuman-hazzyski's Refund my order issue with Groupon from April 2018
Help with my Groupon issue
First: share to improve GetHuman-hazzyski's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hazzyski's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hazzyski will want to follow the link below to head to their help center. We will check on GetHuman-hazzyski later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hazzyski may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-hazzyski's own words
I have a Groupon for a snorkel trip for two. I called the company to scheduled a snorkle trip date, I was told I needed an extra $**.** for a wet suit fee. Groupon states fee is $**.**. Plus I have an old Groupon for the same company. I was advised to contact Groupon by the representative at the Adventure diving (about old Groupon.) Chris the office scheduler advised me to call Groupon due to the fact expired Groupons will not be excepted by company. They claim they lose money?????*The company is now called sea Daddy's adventures. My husband and I have snorkeled in other places and just used life vest. I am a larger woman and I am not going to wear a full rubber diving suit for a snorkel trip. I would like a refund for both those Groupons. Groupon credit would be also very much appreciated. Thank you*
GetHuman-hazzyski did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-hazzyski fixed the problem
We are waiting for GetHuman-hazzyski to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.