I placed an order today and noticed it duplicated. Instead of one coupon, I am being ch...

GetHuman-fredfink's Can't contact company issue with Groupon from April 2018

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The issue in GetHuman-fredfink's own words
I placed an order today and noticed it duplicated. Instead of one coupon, I am being charged for two. I contacted your help center (live chat, which appears to be located outside the US) and they were no help. All they said is the sale is final, even though I ordered one and you have it as two. It appears Groupon does not have a way to speak to a person in the USA for help. I guess I will have to dispute the charge with the credit card company, as Groupon is not a company I would want to deal with in the future. see message from your "help" center.*Logo*Chat Name: Fred Finkelberg, Chat Ticket ID : *********************Rohaizad Husin, Apr **, *:** PM CDT:*Hi Fred,**I'm so sorry that we were disconnected and didn't immediately get back in touch.**Thanks for getting in touch, though. We're sorry for any trouble you may have experienced. We've reviewed your request, but will not be able to issue a refund because your voucher is final sale.**This information is listed in the Fine Print, which can be found on your voucher and the page where you originally purchased this deal.**If you're unable to use your Groupon, a friend or family member can use it instead (unless the Fine Print indicates otherwise).**Please let us know as soon as possible if there's ever an issue preventing you from redeeming your Groupon. We'd love to help!**Thanks,*Groupon Customer Support**Need help? Click here

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Groupon

Can't contact company issue
Reported by GetHuman-fredfink
Apr 28th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 35821 others
0 customers following this
Items needed
Name on account
Email on account
Billing Address

Timeline

GetHuman-fredfink started working on this issue
Apr 28th, 2018 2:53am
GetHuman-fredfink indicated the issue is not fixed yet.
Apr 29th, 2018 3:54am
GetHuman-fredfink indicated the issue is not fixed yet.
May 1st, 2018 3:58am