I placed an order today and noticed it duplicated. Instead of one coupon, I am being ch...
GetHuman-fredfink's Can't contact company issue with Groupon from April 2018
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Help with my Groupon issue
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Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-fredfink's own words
I placed an order today and noticed it duplicated. Instead of one coupon, I am being charged for two. I contacted your help center (live chat, which appears to be located outside the US) and they were no help. All they said is the sale is final, even though I ordered one and you have it as two. It appears Groupon does not have a way to speak to a person in the USA for help. I guess I will have to dispute the charge with the credit card company, as Groupon is not a company I would want to deal with in the future. see message from your "help" center.*Logo*Chat Name: Fred Finkelberg, Chat Ticket ID : *********************Rohaizad Husin, Apr **, *:** PM CDT:*Hi Fred,**I'm so sorry that we were disconnected and didn't immediately get back in touch.**Thanks for getting in touch, though. We're sorry for any trouble you may have experienced. We've reviewed your request, but will not be able to issue a refund because your voucher is final sale.**This information is listed in the Fine Print, which can be found on your voucher and the page where you originally purchased this deal.**If you're unable to use your Groupon, a friend or family member can use it instead (unless the Fine Print indicates otherwise).**Please let us know as soon as possible if there's ever an issue preventing you from redeeming your Groupon. We'd love to help!**Thanks,*Groupon Customer Support**Need help? Click here
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