I bought three fruit baskets for my great grandchildren they looked so cute you were su...

GetHuman631150's Problem with an order issue with Groupon from April 2018

20 views | 10000 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman631150 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman631150 can let us know if they help or not.
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The issue in GetHuman631150's own words
I bought three fruit baskets for my great grandchildren they looked so cute you were supposed to mail them the e-mail but they never got it then you just sent me a email that it was expiring I called them and they were confused they didn't know how to get them I looked up how to cash them in and to my surprise I bought three one for each child and now I find out that I didn't buy those cute baskets that was pictured but a discount and my grandson would have to pay out money I told them to see if they could put the * discounts together and get a $**.** basket but they couldn't comprehend what to do and the Groupon expired. The way you pictured the cute baskets that is what I thought I was buying not a discount so since they never got the email I want to put the $**.** discount and send them something their baskets are very expensive and I am on ss now they keep asking me how can they get the baskets they showed the kids the pictures I sent them Monday and they are all excited they think they are getting those baskets I am a good customer of yours and I hope you can help me this is so embarrassing

GetHuman631150 did not yet indicate what Groupon should do to make this right.

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Problem with an order issue
Reported by GetHuman631150
Apr 26th, 2018 - 5 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman631150 started working on this issue
Apr 26th, 2018 3:18pm

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