This is Pam Stephenson I have * issues with Groupon. ** *. A platlet rich plasma facia...

GetHuman-pamstep's Refund my order issue with Groupon from April 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pamstep will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pamstep can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pamstep's own words
This is Pam Stephenson I have * issues with Groupon. ** *. A platlet rich plasma facial from -*Canyon Medical Center*In Calabasas CA. They are not honoring Groupons. It doesn’t even expire until May *. They admit not accepting Groupons. They said that I should get my money back. So I do want my money back. ** *. I also want my money back on my now expired Groupon for mink eyelash extensions and two refills $***.** from House of Beauty by Yaretd. In Camarillo CA. I not only called many times to make appointments and NO answer!!!! I left message forwards the end!!! And I also went there to the store and it was locked and no one is there either every time I went there during reg business hours. I have witnesses if you need! This one has expired now. And never even got to contact or talk to them and they never returned my call for an appt.!!!** *. My third issue is a bit different. *My name is Pam Stephenson from Newbury Park, CA. My email use to be D*****@***.com I had chatted with someone in Groupon to let them know I have changed my email address because “decorator **” acc. Was hacked thru FB hackers. It is supposed to be: *****@***.com *Here’s what he did : I am still *****@***.com in Groupon and all my old Groupons are ******* gone!!!! Hundreds of dollars just gone!!! I want that money back or all my Groupons back! It’s Not ok to delete my expired Groupons because that are still worth the value I paid for them!!! I have some in my file here!!!*I can prove many. But want all of them back,,, it’s Not fair to delete all those without my permission. **Please respond to these three issues ASAP *Pam Stephenson **** ***-*****Please call me if that’s possible.
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Groupon

Refund my order issue
Reported by GetHuman-pamstep
Apr 26th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-pamstep started working on this issue
Apr 26th, 2018 1:49am
GetHuman-pamstep indicated the issue is not fixed yet.
May 4th, 2018 3:53pm
GetHuman-pamstep indicated the issue is not fixed yet.
May 4th, 2018 4:00pm