I can't get past the part of sign in where they want u to pick the number u used when s...

GetHuman5881976's customer service issue with Green Dot from March 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5881976's own words
I can't get past the part of sign in where they want u to pick the number u used when signing up or the email to have a code sent to I can't access either the number or email at this time I kno my userr name and password I can tell u what the email and phone number I used then I can give my bday and social security number and the address associated with the account to verify its me and my account becuz I need to order a new card and would like to see what funds I have available at this time

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Green Dot

Customer service issue
Reported by GetHuman5881976
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38769 others
0 customers following this

Timeline

GetHuman5881976 started working on this issue
Mar 24th 12:59pm