I received my stimulus in my old account I tried logging in but I no longer have that p...

GetHuman5618787's customer service issue with Green Dot from January 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5618787's own words
I received my stimulus in my old account I tried logging in but I no longer have that phone number so the email I see on there is not mine so I panicked and I called the number on back of card and I checked transactions and deposits and my stimulus check did infact go in and then I checked transactions and someone has stole my money it said something bout send money *** dollars I have not got on my account in awhile so this person whoever it has has now stole my stimulus check right under my nose please help it ***** that y'all don't have **** service

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Green Dot

Customer service issue
Reported by GetHuman5618787
Jan 5th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 30115 others
0 customers following this

Timeline

GetHuman5618787 started working on this issue
Jan 5th 8:04am
GetHuman5618787 indicated the issue is not fixed yet.
Jan 5th 12:47pm

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