I have * separate issues . I am not showing a refund that should have posted back in J...

GetHuman5207558's Recover Account issue with Green Dot from August 2020

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The issue in GetHuman5207558's own words
I have * separate issues . I am not showing a refund that should have posted back in July ** from SHEIN back to my card ending in **** the transaction number I received from SHEIN customer service ******** the routing number I gave them from my greendot app is routing********** account ************* in the amount of $**.** when I spoke with SHEIN customer service at **:** on Aug. *th With Eic via Live Chat ( ticket ********* ) I was instructed to contact Greendot to see why it hasn’t posted to my Greendot card Kimberly Hamlett is the name on my card and I can provide any other info you might require . Afterpay is an * interest free payment plan although they are separate app they have also been trying to help me since it has been unreasonably difficult to correspond with SHEIN customer service . I do show a $*.** credit and should have another credit as well I am going to phone Afterpay customer service today Pacific time zone after I speak with Greendot to find out how I can get copy of transaction*statement I can send a copy to show them . That is the best I can explain without speaking to a representative . My email is *****@***.com it is *:** CST FRIDAY AUGUST **th I think my card number is ****************

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Green Dot

Recover Account issue
Reported by GetHuman5207558
Aug 28th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 28258 others
0 customers following this

Timeline

GetHuman5207558 started working on this issue
Aug 28th, 2020 1:38pm