I bought a gobank card last night at Wal-Mart went through all the steps to activate it...

GetHuman-jwhitmer's customer service issue with Green Dot from April 2019

2 views | 60271 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman-jwhitmer's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jwhitmer's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-jwhitmer's own words
I bought a gobank card last night at Wal-Mart went through all the steps to activate it and i cant use it. All it lets me kno is an available balance. Everywhere i use it it keeps saying im using an invalid pin. It wont work for credit transactions either. I set an account up online as well as the mobile app. All i need is the correct pin and when i use the app it keeps telling me to go to gobank.com. when i do it tells me to use the mobile app. I dont kno what to do

GetHuman-jwhitmer did not yet indicate what Green Dot should do to make this right.

How GetHuman-jwhitmer fixed the problem

We are waiting for GetHuman-jwhitmer to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jwhitmer fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-jwhitmer
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 60271 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-jwhitmer started working on this issue
Apr 9th, 2019 9:35pm