I got my tax refund on ********** and it's on my card but it won't allow me to use any...

GetHuman2320869's customer service issue with Green Dot from February 2019

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The issue in GetHuman2320869's own words
I got my tax refund on ********** and it's on my card but it won't allow me to use any money and it's very important that this get fixed because I have Bill's that need to be paid and also a *yr old son that need food and also his meds and this is really holding me up and it dont help the fact that I am already behind on these particular issues please resolve this asap I can't get thru to a specialist on the phone so I hope this works
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Green Dot

Customer service issue
Reported by GetHuman2320869
Feb 27th, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2320869 started working on this issue
Feb 27th 9:23pm