have a temporary green dot card and the pin I set for it isn't working, need to use this card

GetHuman-rogerrom's customer service issue with Green Dot from January 2019

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The issue in GetHuman-rogerrom's own words
The problem: have a temporary green dot card and the pin I set for it isn't working, need to use this card
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Green Dot

Customer service issue
Reported by GetHuman-rogerrom
Jan 17th, 2019 - 5 mons ago
I have an issue with Green Dot too
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Seen by 5 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-rogerrom started working on this issue
Jan 17th 11:17pm
GetHuman-rogerrom indicated the issue is not fixed yet.
Jan 17th 11:21pm