I purchased a WalMart MoneyCard and added $*** to the card. When I was registering the...

GetHuman1966893's customer service issue with Green Dot from January 2019

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1966893's own words
I purchased a WalMart MoneyCard and added $*** to the card. When I was registering the card, I was told that for security purposes I needed to call their number to finish the process. I called that number only to find out that my card could not be used as a debit card and could only be used to make in store purchases! I got this card to pay bills online, not to make in store purchases. If my Walmart MoneyCard can't be used the way it is advertised, then I need the ability to pull my money back out.
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Green Dot

Customer service issue
Reported by GetHuman1966893
Jan 15th, 2019 - 9 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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GetHuman1966893 started working on this issue
Jan 15th 2:48am