Before contacting them, items GetHuman1966893 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1966893's own words
I purchased a WalMart MoneyCard and added $*** to the card. When I was registering the card, I was told that for security purposes I needed to call their number to finish the process. I called that number only to find out that my card could not be used as a debit card and could only be used to make in store purchases! I got this card to pay bills online, not to make in store purchases. If my Walmart MoneyCard can't be used the way it is advertised, then I need the ability to pull my money back out.
GetHuman1966893 did not yet indicate what Green Dot should do to make this right.
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