I am trying to reach someone about a recent research claim,* I filed back in July with...

GetHuman1612479's customer service issue with Green Dot from November 2018

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The issue in GetHuman1612479's own words
I am trying to reach someone about a recent research claim,* I filed back in July with your company, revolving a Gift Card that was purchased on June *th at Walmart, that was stolen. The claims department had me upload the receipt when it was purchased, and email to them. They gave me this claim Reference number ******** and said that they would research it, and that I should hear something back from from them regarding it. We are now in November and I never received anything back, notifying me of the claim. I have tried calling your company, numerous times and cannot get a hold of an customer service agent at all. I would greatly appreciate it, if someone, anyone could get back to me about this matter. Either email me or call me at *(***)***-****. Thank you
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Green Dot

Customer service issue
Reported by GetHuman1612479
Nov 23rd, 2018 - 3 mons ago
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Last 4 of SSN
GetHuman1612479 started working on this issue
Nov 23rd, 2018 8:19pm