When I loaded money on my card for the first time I was thinking that would be able to...

GetHuman-zohriahe's customer service issue with Green Dot from November 2018

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The issue in GetHuman-zohriahe's own words
When I loaded money on my card for the first time I was thinking that would be able to last me for a while. I haven’t used my card for a while and when I decided I wanted to I looked at my balance and seen that it was $-**.** so I was charged a $*.** fee for both months and my $*** was completely gone from Sprint. I only paid my bill with cash. I would like to be reimbursed my money that I put on this card and from the monthly fee because I wasn’t told it would be a monthly fee. Please and thank you. ** *Zohria Heath
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Green Dot

Customer service issue
Reported by GetHuman-zohriahe
Nov 2nd, 2018 - a mon ago
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DOB
Last 4 of SSN
Timeline
GetHuman-zohriahe started working on this issue
Nov 2nd 11:54pm