I’m having difficulty uploading my card. I’ve tried it nine times then I went to refun...

GetHuman1466415's customer service issue with Green Dot from November 2018

1 view
 | 
23286 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman1466415's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Green Dot help.
Before contacting them, items GetHuman1466415 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman1466415's own words
I’m having difficulty uploading my card. I’ve tried it nine times then I went to refund it keeps dropping my calls. How come I can’t talk to a person to tell them my situation because I went on Facebook and someone is imitating your company they were trying to take my card I did give my card number to them. So someone’s out there and they are a fake when it comes to your business. This makes me feel that your company is not real and Your a fraud since I can’t talk to someone . I see an address but I don’t know if this is yours company and how do I know if I’m going to get a refund back because I’m not talking to a persons . How do I know that the address on line is a fake too. I hope someone can help me and get back to me as soon as possible. It would be well appreciated. I just want a refund I want my money back I am not happy about the situation that I have to go through I trust that your company. I put money on a card that from green dot and I can’t even use it and my money is stuck I would like my money back .*A Refund thank you for your time and I hope we can resolve the situation. Thank you once again from Mrs.Hil-Wassi
GetHuman1466415 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1466415 fixed the problem
We are waiting for GetHuman1466415 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman1466415 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman1466415
Nov 1st, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 23286 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1466415 started working on this issue
Nov 1st 7:44pm