I’m having difficulty uploading my card. I’ve tried it nine times then I went to refun...

GetHuman1466415's customer service issue with Green Dot from November 2018

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The issue in GetHuman1466415's own words
I’m having difficulty uploading my card. I’ve tried it nine times then I went to refund it keeps dropping my calls. How come I can’t talk to a person to tell them my situation because I went on Facebook and someone is imitating your company they were trying to take my card I did give my card number to them. So someone’s out there and they are a fake when it comes to your business. This makes me feel that your company is not real and Your a fraud since I can’t talk to someone . I see an address but I don’t know if this is yours company and how do I know if I’m going to get a refund back because I’m not talking to a persons . How do I know that the address on line is a fake too. I hope someone can help me and get back to me as soon as possible. It would be well appreciated. I just want a refund I want my money back I am not happy about the situation that I have to go through I trust that your company. I put money on a card that from green dot and I can’t even use it and my money is stuck I would like my money back .*A Refund thank you for your time and I hope we can resolve the situation. Thank you once again from Mrs.Hil-Wassi
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Green Dot

Customer service issue
Reported by GetHuman1466415
Nov 1st, 2018 - 2 mons ago
I have an issue with Green Dot too
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GetHuman1466415 started working on this issue
Nov 1st 7:44pm