Before contacting them, items GetHuman1331832 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1331832's own words
I went to a dollar general last night around *:**p.m (Pennsylvania) and loaded $**.** on my green dot card I was charged a loading fee and everything. When I got home I went on the website to check my balance it said in **mins I should see my new balance. But my balance isn’t showing my money that I loaded it is now *:**a.m (Pennsylvania, USA) of the next day and I’m still not seeing my new balance ???
GetHuman1331832 did not yet indicate what Green Dot should do to make this right.
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