The $*** I paid went through then it got taken off. Im not sure why the claim number is...

GetHuman-fudgekes's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-fudgekes's own words
The $*** I paid went through then it got taken off. Im not sure why the claim number is SF-********. The money is for my electricity bill. I called to report it and I keep getting hung up on.
GetHuman-fudgekes did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-fudgekes fixed the problem
We are waiting for GetHuman-fudgekes to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-fudgekes
Aug 21st, 2018 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 9 customers so far
Similar issue to 13580 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-fudgekes started working on this issue
Aug 21st 11:49pm
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 21st 11:50pm
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 22nd 12:57am
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 22nd 1:05am
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 22nd 1:06am
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 23rd 2:27am
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 26th 11:55pm
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 26th 11:56pm
GetHuman-fudgekes indicated the issue is not fixed yet.
Aug 26th 11:56pm