Can't activate my card or use my money that I put on the card!

GetHuman840268's customer service issue with Green Dot from July 2018

9 views
 | 
7759 similar
 | 
0 following
Help with my Green Dot issue
GetHuman840268's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman840268's own words
Activate my card so I could use it on an online purchase. ... I have tried to activate my card online, by calling, and on the app but I still cannot get it activated or get anyone on the phone! I am so upset because I really need to access this money for an online purchase. I am now considering not even having my direct deposit put on this card because of all the trouble that I am having!
This is irritating because I can't get the card activated, use my own money on it, or reach someone that can help me!
I want my card activated so that I can use my money. I put cash on the card for the purchase and had to buy a different card and pay their fees just to be able to make my purchase and I still can't access my money on this card!
I have used their products in the past. I bought this new card to start doing my direct deposits on it but I am really reconsidering it now.
I have tried calling every number I have found for them and reporting the issues on the site.
I have an issue with Green Dot too
How GetHuman840268 fixed the problem
We are waiting for GetHuman840268 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
How do I let GreenDot know about a missing payment?How do I activate my Green Dot card?How do I recover my GreenDot account?Why is my GreenDot prepaid card not working?
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman840268 fixes it.
This email address isn't valid

Green Dot

Green Dot Cash Back Card
Customer service issue
Reported by GetHuman840268
Jul 1st, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 9 customers so far
Similar issue to 7759 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman840268 started working on this issue
Jul 1st, 2018 11:51pm
GetHuman840268 indicated the issue is not fixed yet.
Jul 1st, 2018 11:59pm
GetHuman840268 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:52am
GetHuman840268 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:52am
GetHuman840268 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:53am
GetHuman840268 indicated the issue is not fixed yet.
Jul 2nd, 2018 12:53am