Good day, I have had my new card for about two months, I have made two payments thus fa...

GetHuman-bradlon's customer service issue with Green Dot from June 2018

3 views
 | 
5350 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-bradlon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bradlon's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-bradlon's own words
Good day, I have had my new card for about two months, I have made two payments thus far and still am not an.e to use card. I have never used the card and when I go either online or on the phone the card you sent I'd invalid. A new bill arrived today and I tried to call and see what problem was, system will not let me in saying card is invalid, even when using my social security number system can't find me and hangs up. Even though I have a paper bill in front of me with all this info on it. Please advise me on what I am doing wrong, very frustrating.
GetHuman-bradlon did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-bradlon fixed the problem
We are waiting for GetHuman-bradlon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-bradlon fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-bradlon
Jun 12th, 2018 - 9 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 5350 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-bradlon started working on this issue
Jun 12th, 2018 10:43pm