I tried to take $*** off my card and it was declined but I have money on my card

GetHuman-davontew's customer service issue with Green Dot from June 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The problem I ran into: I tried to take $*** off my card and it was declined but I have money on my card
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Green Dot

Customer service issue
Reported by GetHuman-davontew
Jun 4th, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-davontew started working on this issue
Jun 4th 11:22pm
GetHuman-davontew confirmed the issue is fixed. Hooray!
Jun 6th 12:20pm