I see that my account was changed for a ATM *.**$ an again it was changed for ..** why...

GetHuman-soovadi's customer service issue with Green Dot from June 2018

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The issue in GetHuman-soovadi's own words
I’m trying to find out why a my being charge $.** for a withdraw and $*.** for a with drawl when I never with draw and when I withdraw money out of my account it tells me OK I’ve been charge a $*.** for the transaction but when I looked at my account I withdraw $** and it charge me **.**$ and then I was charge $.** and another *.** for ATM withdraw why is that ... I see that my account was changed for a ATM *.**$ an again it was changed for ..** why a my beginning charged for a ATM withdraw when it was taken out of my account when I withdraw my the money
This is a little frustrating because they tell you to go to there site if you see an error in your account and I seen it and I’m trying to get it fix
Going to my account and see that an error was made to my account and fix it
I been with green dot card for a few years and I didn’t expect anything but for them to fix the error that was done to my account
I’m trying to dispute it and it’s not letting me go on the wed site
I have an issue with Green Dot too
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Green Dot

I was trying to go on GreenDot.com Transaction dispute form and I can’t get to the web sight for it
Customer service issue
Reported by GetHuman-soovadi
Jun 5th, 2018 - 5 mons ago
I have an issue with Green Dot too
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Seen by 4 customers so far
Similar issue to 28 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-soovadi started working on this issue
Jun 5th 1:15am
GetHuman-soovadi shared this issue with your circles on Google+
Jun 5th 1:16am