I tried to withdraw *** from the ATM and did not receive any cash but *** was deducted from my account

GetHuman717993's customer service issue with Green Dot from May 2018

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The issue in GetHuman717993's own words
I was trying to withdraw $*** from the ATM machine and did not receive any cash from the ATM but *** was deducted from my account ... I tried to withdraw money from out of the ATM but i didn't receive no cash from out of the ATM and it still took money from out of my account ..
I need my money so I can pay my light bill my lights is off because of the ATM machine issues
Credit my $*** back on my card ASAP please
I'm a good customer I work hard and receive my pay on my card correctly and I have no complaints except for my *** that was deducted from my account when I did not receive *** out of the ATM
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Green Dot

ATM machine
Customer service issue
Reported by GetHuman717993
May 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 326 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman717993 started working on this issue
May 25th 4:02pm
GetHuman717993 indicated the issue is not fixed yet.
May 25th 8:03pm
GetHuman717993 indicated the issue is not fixed yet.
May 25th 8:05pm
GetHuman717993 indicated the issue is not fixed yet.
May 25th 8:09pm