My card was blocked on tuesday from use. I did not get any communication before the car...
GetHuman-aguirrie's customer service issue with Green Dot from May 2018
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My card was blocked on tuesday from use. I did not get any communication before the card got blocked so i was unaware of the block when i went to the gas station to get gas. So i found out the hard way. When i called the customer service center they stated i needed to send my identification front and back to their email which i did right away that day. The customer service rep said it would take two days to unblock the account. well that was Tuesday and it is now Thursday two days later and my account is still blocked. Im not sure what is going on i tried to call the call center and it kicks me to the automated service and wont let me speak with anyone to get my questions answered. I am very worried. I have * small children and am currently pregnant with my *th and all of my income from my taxes and my job are on that card with no way of getting food or gas. I need answers please can someone ANYONE please help me.
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