********** is the the number I have called at least ** times, at first there was some s...

GetHuman-crewsvic's customer service issue with Green Dot from May 2018

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********** is the the number I have called at least ** times, at first there was some sort of issue that seemed as if putting me on hold would automatically end the call. So the last ** calls were always answered by "Michael" and before answering the questions about the issue I was having.. I tried to make sure he knew to please keep the call off hold so I wouldn't be hung up on. Come to find out, Michael had no interest in helping me out instead, deal with the issue by hanging up on me. It was extremely frustrating and I'm not sure how someone with this maturity level can work for a help line. If ANYONE can actually help me out (loading money pak number to my green dot card). I'm so frustrated and never dealt with such bad customer service. Please call me at ***-***-******Thanks, Victoria Crews
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Green Dot

Customer service issue
Reported by GetHuman-crewsvic
May 21st, 2018 - 8 mons ago
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Last 4 of SSN
GetHuman-crewsvic started working on this issue
May 21st, 2018 11:46pm