I Lost my card your phone services keep telling me they cant help me

GetHuman-dfouilla's customer service issue with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman-dfouilla's own words:
The problem I ran into: I Lost my card your phone services keep telling me they cant help me
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-dfouilla
Apr 26th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-dfouilla started working on this issue
Apr 26th 2:14pm