I Lost my card your phone services keep telling me they cant help me

GetHuman-dfouilla's customer service issue with Green Dot from April 2018

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The issue in GetHuman-dfouilla's own words
The problem: I Lost my card your phone services keep telling me they cant help me
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Green Dot

Customer service issue
Reported by GetHuman-dfouilla
Apr 26th, 2018 - 8 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-dfouilla started working on this issue
Apr 26th 2:14pm