Please help me I put money on a GOBANK card and I cannot access the money. It is tellin...

GetHuman628072's Card Activation Issues with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman628072's own words:
Please help me I put money on a GOBANK card and I cannot access the money. It is telling me that my address or in fact both of my addresses are not valid US addresses. I need to speak with someone who can help me. I called ******* number it is not a working number. I have been back to Walmart and they cannot help me either. Im so frustrated. I also called Bonneville bank and cannot get anyone on the phone? My phone number is * * * *******..my email is Jennifer Noland**@ gmail.com please somebody help..thank you I just need to access my funds
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Green Dot

Card Activation Issues
Reported by GetHuman628072
Apr 25th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 9709 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman628072 started working on this issue
Apr 25th 4:17pm