when i tried to use card - unable to use card - green dot charged monthly service fees...

GetHuman-yapeixo's Account Issue with Green Dot from April 2018

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The issue and preferred resolution, in GetHuman-yapeixo's own words:
unable to use card ... when i tried to use card
green dot charged monthly service fees to my ** yr old grandson'd card which was a christmas gift. of the $**.** put on the card, only $*.** remains... green dot ****ed up the rest in "service fees"... who charges services fees on a gift card??
Green dot needs to add money to this card until it again shows a $**.** balance.
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Green Dot

Account Issue
Reported by GetHuman-yapeixo
Apr 17th, 2018 - 3 mons ago
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GetHuman-yapeixo started working on this issue
Apr 17th 7:04pm