Money was taken and my card was canceled - Money was taken out without my authorization

GetHuman-castroma's complaint issue with Green Dot from April 2018

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The issue in GetHuman-castroma's own words
Money was taken out without my authorization ... Money was taken and my card was canceled
GetHuman-castroma did not yet indicate what Green Dot should do to make this right.
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Green Dot

complaint issue
Reported by GetHuman-castroma
Apr 16th, 2018 - 5 mons ago
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Fixed
Seen by 3 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-castroma started working on this issue
Apr 16th 9:36pm
GetHuman-castroma confirmed the issue is fixed. Hooray!
Apr 17th 10:49pm