this is my second request and i would like to get my answer as soon as possible, again...

GetHuman1695927's customer service issue with Grammarly from December 2018

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The issue in GetHuman1695927's own words
this is my second request and i would like to get my answer as soon as possible, again i have been trying to get in contact with customer service and nobody seems to get me across with a real person. I would like to get a refund again this was not a mistake on behalf of my child and it was charged on my card which i had no clue . i saw a payment of $*** being taken out and i cancelled it right away.
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Grammarly

Customer service issue
Reported by GetHuman1695927
Dec 5th, 2018 - a mon ago
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GetHuman1695927 started working on this issue
Dec 5th, 2018 5:06pm