For the past two months my mom received a new desktop but I am alone she’s been trying...

GetHuman-sharifhi's Recover Account issue with Google from December 2019

Help with my Google issue
First: share to improve GetHuman-sharifhi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sharifhi may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-sharifhi's own words
For the past two months my mom received a new desktop but I am alone she’s been trying to sign onto my Google account but she is a bit older and not tech savvy she has been forgot the password and after numerous attempts to try to fix the issue if she really needs to sign in as you know account forever all her stuff and she ask for help from Google and they can’t prove that she is the original owner but she is in fact the original owner I am in school but I am stressed out about the situation I need somebody to contact me immediately so I can help my mom Out

GetHuman-sharifhi did not yet indicate what Google should do to make this right.

How GetHuman-sharifhi fixed the problem

We are waiting for GetHuman-sharifhi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Recover Account issue
Reported by GetHuman-sharifhi
Dec 4th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 37283 others
0 customers following this

Timeline

GetHuman-sharifhi started working on this issue
Dec 4th, 2019 3:02am
GetHuman-sharifhi indicated the issue is not fixed yet.
Dec 5th, 2019 3:09am
GetHuman-sharifhi indicated the issue is not fixed yet.
Dec 6th, 2019 12:06pm
GetHuman-sharifhi indicated the issue is not fixed yet.
Dec 7th, 2019 9:14pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies