To whome it may concern,**My account was charged on December **st, in the amount of...

GetHuman-redbos's customer service issue with Google from December 2018

18 views | 28023 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-redbos's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-redbos's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-redbos will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-redbos can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-redbos may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-redbos's own words
To whome it may concern,**My account was charged on December **st, in the amount of $**.** by Google xvpn. This was so upsetting because I only had $** in my account to being with! This money was the only money I had to spend on food for the next * weeks, and small Christmas and birthday gifts for my sister. I have tried to contact google support multiple times. Ive called my card support, and they tell me to wait until google approves it to go back onto my card?! Im so so upset, im at a loss. I am so broke. This is by far the shittiest christmas Ive had, being on my own. Im only **, I had just lost my second job and had to work my *** off just to make rent and even have a whole $** to spend on things. Please please help me. I dont want to have to escalate things but how am I supposed to live?! I dont even know the reason for the charge or what it could have been associated with. I have not ordered anything online or signed up for any new accounts or anything. Google's corporation makes so much money I just cant figure out why they would take mine?!! Please help. **Faith M.

GetHuman-redbos did not yet indicate what Google should do to make this right.

How GetHuman-redbos fixed the problem

We are waiting for GetHuman-redbos to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-redbos fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-redbos
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 28023 others
0 customers following this


GetHuman-redbos started working on this issue
Dec 30th, 2018 10:08pm