I received several e-mails this morning, the first was a security alert that my account...

GetHuman1155684's customer service issue with Google from September 2018

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The issue in GetHuman1155684's own words
I received several e-mails this morning, the first was a security alert that my account was signed into on a new device (I didn't sign i). The next few was a purchase confirmation for a recent order on Google Express (I didn't order anything) and the last one was from Google Payments that my account was disabled was closed due to suspicious activity (the activity was suspicious). The thing is, this e-mail was sent to my work e-mail, *****@***.com which was used a few years ago when you still had Google Continuity set up with Exchange server. That service has long been dead, and I though my account was inactive. This was set up by an admin years ago when we used it for e-mail continuity. There should be no credit card information or any access to any store. I wasn't even able to get into the account as when I requested a change of password has said that my company admin needs to reset. Like I said, we haven't used this in years and when Continuity was discontinued, we lost access to the admin console. **I need to be certain that I had no information in that account and certainly, nothing can be purchased using that user ID.

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Google

Customer service issue
Reported by GetHuman1155684
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7479 others
0 customers following this

Timeline

GetHuman1155684 started working on this issue
Sep 17th, 2018 5:07pm

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