Recent (*******) update to Gmail and G Contacts has broken Contacts. The help page for...

GetHuman-keithfai's customer service issue with Google from August 2018

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The issue in GetHuman-keithfai's own words
Recent (*******) update to Gmail and G Contacts has broken Contacts. The help page for Contacts explains how to go back to the old version of Contacts but its data is wrong -- there is no link to "go back to old contacts." Google Contacts Help does not provide a way to let Google know that their help page is broken or contains bad information. How are we supposed to report these sorts of problems? Why do they feel the need to make updates to Gmail and Contacts without taking into consideration that every change like this costs the World millions of dollars in wasted productivity while the millions of users all try to figure out cosmetic level changes like these. **Second of all, the new G Contacts downgrades the feature for setting the page density so that you can see a lot of contacts on screen at one time. This regression of a useful feature is just stupid. Don't replace working technology with new versions that take away important features.

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Google

Customer service issue
Reported by GetHuman-keithfai
Aug 28th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5958 others
0 customers following this

Timeline

GetHuman-keithfai started working on this issue
Aug 28th, 2018 12:17am

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