received a call from * men identifying themselves as Google employees. They said they w...

GetHuman-shalyspe's customer service issue with Google from August 2018

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The issue in GetHuman-shalyspe's own words
received a call from * men identifying themselves as Google employees. They said they were calling from Google HQ in Houston. Sr. Mgr fraudulent div. & had been monitoring my gmail acct for * wks which had been involved in illegal activities logging in from Ca, Oh & Tx sending emails to Germany & Russia. I rarely use my email. They asked if I used my gmail at * pm last night, which I hadn't & if I knew * names that I didn't. When I became suspicious of the unavailable number that came up when they called, they called back on a number, that just said Texas, *(***)***-**** When I wanted verification, they became extremely abusive, insulting me, threatening me that I'd be responsible for said illegal activity & arrested*taken to court, calling me obscene, vulgar names & finally suggested that I kill myself! Then called back twice just to harass me. I am concerned tho that they knew my name, my cell number & my email addy!
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Customer service issue
Reported by GetHuman-shalyspe
Aug 1st, 2018 - 3 mons ago
I have an issue with Google too
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Seen by 21 customers so far
Similar issue to 4375 others
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Timeline
GetHuman-shalyspe started working on this issue
Aug 1st 11:58pm
GetHuman-shalyspe shared this issue with friends on Facebook
Aug 1st 11:59pm
GetHuman-shalyspe indicated the issue is not fixed yet.
Aug 2nd 12:06am
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Aug 2nd 12:18am