My Google account *****@***.com has been compromised. There is a phone that registered...

GetHuman-oneofme's customer service issue with Google from July 2018

Help with my Google issue
The issue in GetHuman-oneofme's own words
My Google account *****@***.com has been compromised. There is a phone that registered to this account, that's not supposed to be. The phone is a Motorola Moto. My password has been changed to this phone and phone number. I've tried to access my email for * days and nothing has changed, given the fact that I tried to access the account by answering other security questions. They all failed and the reply was, google has to take time to make sure it was my account, but I haven't heard anything as of yet. The only cell phone and number that should be associated to this email is a Galaxy S*, phone number (***) ***-****. In which Google has on file. Please remove any other phones and numbers from my account. Please.make.sure that there is no fraudulent activities associated with my recovery email *****@***.com.**Thanks,*Mrs. Drake-Thomas
GetHuman-oneofme did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman-oneofme
Jul 27th, 2018 - a yr ago
I have an issue with Google too
GetHuman-oneofme shared how to fix
Seen by 33 customers so far
Similar issue to 4141 others
1 customer following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-oneofme started working on this issue
Jul 27th, 2018 3:12am
GetHuman-oneofme confirmed the issue is fixed. Hooray!
Jul 27th, 2018 12:01pm