I have an issue that I would like to speak to a customer service representative about a...

GetHuman-kalawell's Complaint issue with Google from May 2018

26 views | 609 similar | 2 following
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GetHuman-kalawell's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kalawell will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kalawell can let us know if they help or not.
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Before contacting them, items GetHuman-kalawell may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-kalawell's own words
I have an issue that I would like to speak to a customer service representative about at Google. I am very disappointed that they don't have any live interaction with their customers* i.e. they don't answer their customer support number...... Really???? We the customers pay good money for their products and they can't even give us support. Yes, I know they have pages and pages of instructions that you can follow but when you run into a brick wall with that where do you turn. Not to their customer support.... It is horrible and non- existant. What Google can't pay for Customer Support Representatives to answer a phone... Come On!!!!! Oh well I guess I will not get an answer to my question because they don't answer phones and I can't find the answer online.

GetHuman-kalawell did not yet indicate what Google should do to make this right.

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Complaint issue
Reported by GetHuman-kalawell
May 2nd, 2018 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 609 others
2 customers following this


GetHuman-kalawell started working on this issue
May 2nd, 2018 6:49pm

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