When I try to donate using my Visa credit card, the donation was refused with the sta...

GetHuman-mhlandlb's Withdrawal Trouble issue with Gofundme.com from June 2021

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The issue in GetHuman-mhlandlb's own words
When I try to donate using my Visa credit card, the donation was refused with the statement " there was an error in your request." I reentered my information several times using a different browser as you suggested . I even asked a friend to check that I had written in the correct information and she said that I had. I called the customer service of my Visa card, and there is no problem with my Visa Credit card. I even tried a different credit card and I got the same response about "an error in your request". Is there a problem of processing Credit cards at your end? If not , could you please give me accurate information of how to fix the problem , so my donation goes through. Thank you very much. Marion Larsen

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Withdrawal Trouble issue
Reported by GetHuman-mhlandlb
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4933 others
0 customers following this

Timeline

GetHuman-mhlandlb started working on this issue
Jun 1st 9:51pm

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