A friend asked me to start a GoFundMe page for a family friend of hers. I did it becaus...

GetHuman-galencit's Campaign Problem issue with Gofundme.com from January 2021

Help with my Gofundme.com issue
The issue in GetHuman-galencit's own words
A friend asked me to start a GoFundMe page for a family friend of hers. I did it because she was starting a new job and she apparently felt too busy to take it on. Now, she and I are having a disagreement over the way the fundraiser is being handled. I am deleting the fundraiser today, but need to contact GoFundMe to discuss. It seems like there is no support really from GoFundMe.

GetHuman-galencit did not yet indicate what Gofundme.com should do to make this right.

How GetHuman-galencit fixed the problem
Since there is little support from the GoFundMe company, I took screenshots of the fundraiser, so I would have all of the donations and withdrawals documented. Then I "deleted" the campaign, which set it to inactive. It still shows up on my dashboard, but I can no longer see the information. Screenshots recommended in case of any problems later on. That way you have documentation of what occurred. I'm not setting up any more fundraisers unless they are personal ones. Too much room for dispute when people are unaware of the transaction fees, withdrawal limits, processing time, etc.
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Gofundme.com

Campaign Problem issue
Reported by GetHuman-galencit
Jan 4th, 2021 - 3 months ago
Fixed
GetHuman-galencit shared how to fix
Seen by 4 customers so far
Similar issue to 5235 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-galencit started working on this issue
Jan 4th 4:25pm
GetHuman-galencit confirmed the issue is fixed. Hooray!
Jan 5th 12:11am