A friend asked me to start a GoFundMe page for a family friend of hers. I did it becaus...
GetHuman-galencit's Campaign Problem issue with Gofundme.com from January 2021
Help with my Gofundme.com issue
The issue in GetHuman-galencit's own words
A friend asked me to start a GoFundMe page for a family friend of hers. I did it because she was starting a new job and she apparently felt too busy to take it on. Now, she and I are having a disagreement over the way the fundraiser is being handled. I am deleting the fundraiser today, but need to contact GoFundMe to discuss. It seems like there is no support really from GoFundMe.
GetHuman-galencit did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-galencit fixed the problem
Since there is little support from the GoFundMe company, I took screenshots of the fundraiser, so I would have all of the donations and withdrawals documented. Then I "deleted" the campaign, which set it to inactive. It still shows up on my dashboard, but I can no longer see the information. Screenshots recommended in case of any problems later on. That way you have documentation of what occurred. I'm not setting up any more fundraisers unless they are personal ones. Too much room for dispute when people are unaware of the transaction fees, withdrawal limits, processing time, etc.
Please help with my Gofundme.com issue
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We've taken the time to write instructions for how to solve some of the most common Gofundme.com customer problems.