Hi my name Is Donna Cross.. I am very frustrated at this point and hope to have some he...

GetHuman-donnabin's customer service issue with Gofundme.com from March 2020

Help with my Gofundme.com issue
The issue in GetHuman-donnabin's own words
Hi my name Is Donna Cross.. I am very frustrated at this point and hope to have some help resolving this issue. I’m trying to set up my withdrawal. I lost **% of my entire life in the tornado that swept through middle Tennessee a couple of weeks ago. In desperate need of my funds. And everyday I get * and * emails about a rejection that I need to send copy of my DL over. I have multiple times since last Friday. I really need this taken care of today so that I can receive my money. I literally had enough to get by on until this was transferred If this keeps up it will be past the *th and will fall into next week before able to retrieve it. Please help. The last email I sent I got no response *Donna Cross

GetHuman-donnabin did not yet indicate what Gofundme.com should do to make this right.

How GetHuman-donnabin fixed the problem
I probably will never do this again, very frustrating and not helpful. They need a Customer call center
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Gofundme.com

Customer service issue
Reported by GetHuman-donnabin
Mar 23rd, 2020 - a year ago
Fixed
GetHuman-donnabin shared how to fix
Seen by 10 customers so far
Similar issue to 3656 others
0 customers following this
Items needed
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Email address on the account

Timeline

GetHuman-donnabin started working on this issue
Mar 23rd, 2020 9:15pm
GetHuman-donnabin indicated the issue is not fixed yet.
Mar 25th, 2020 1:12am
GetHuman-donnabin indicated the issue is not fixed yet.
Mar 25th, 2020 1:00pm
GetHuman-donnabin confirmed the issue is fixed. Hooray!
Mar 27th, 2020 4:08pm