March *, **** I started a GoFundMe campaign for a honeymoon fund. I was notified on the...

GetHuman-helenaru's Complaint issue with Gofundme.com from March 2019

12 views | 10720 similar | 0 following
Help with my Gofundme.com issue
GetHuman-helenaru's next move: find and follow the right step-by-step guide.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-helenaru will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-helenaru can let us know if they help or not.
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-helenaru's own words
I was trying to create a honeymoon fund ... March *, **** I started a GoFundMe campaign for a honeymoon fund. I was notified on the same day that my account had been suspended due to suspicions correlating to the input destination of their honeymoon - due to U.S. sanctions. I have had vague contact with no solutions and account still frozen almost * weeks later. I have been told that I will be notified when the process is complete but have had no contact or confirmation. I have looked for help contact information that would assist me but have found nothing. The only contact being the single email thread that has completely silenced their response.
What I didn't realize was the restrictions due to u.s. sanctions
I would like gofundme to unsuspend * unfreeze my account so that I may refund donors who have contributed to the campaign. Suspending my account just robs people of their money and leaves people very suspicious of the GoFundMe platform. Relatives think GoFundMe is a scam now, set up to rob people willing to donate money towards a good cause.
Have been using another platform for donations.
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Gofundme.com

GoFundMe
Complaint issue
Reported by GetHuman-helenaru
Mar 27th, 2019 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 10720 others
0 customers following this
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Timeline

GetHuman-helenaru started working on this issue
Mar 27th, 2019 6:28am
GetHuman-helenaru indicated the issue is not fixed yet.
Mar 31st, 2019 1:39am
GetHuman-helenaru indicated the issue is not fixed yet.
Mar 31st, 2019 1:45am
GetHuman-helenaru indicated the issue is not fixed yet.
Mar 31st, 2019 3:05am
GetHuman-helenaru indicated the issue is not fixed yet.
Mar 31st, 2019 3:06am
GetHuman-helenaru indicated the issue is not fixed yet.
Mar 31st, 2019 3:06am

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