I have followed your help centre instructions to edit bank details for withdrawal, but...

GetHuman-annalynd's complaint issue with Gofundme.com from March 2019

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The issue in GetHuman-annalynd's own words
I have followed your help centre instructions to edit bank details for withdrawal, but your detail in how to do this is unclear and not accurate.**you advise to go to withdrawals, click edit and press pencil icon, but there is no pencil icon.**Your website is unclear and quite frankly complicated.**I am trying to withdraw funds in order to give to the family this page was set up for.**please telephone me on *********** ASAP to give me help and guidance in withdrawing funds.**many thanks.**Anna Hall
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complaint issue
Reported by GetHuman-annalynd
Mar 26th, 2019 - a mon ago
I have an issue with Gofundme.com too
Seen by 2 customers so far
Similar issue to 10695 others
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GetHuman-annalynd started working on this issue
Mar 26th 1:33pm
GetHuman-annalynd indicated the issue is not fixed yet.
Mar 26th 1:34pm