Fund created by Rocco Macchia. For my son Massimo Macchia-Joy..but the fund was tilted the Massimo Macchia fund..no such child legally exists

GetHuman-fenian's customer service issue with Gofundme.com from February 2019

18 views
 | 
9293 similar
 | 
0 following
Help with my Gofundme.com issue
GetHuman-fenian's next move: find and follow the right step-by-step guide.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fenian will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fenian can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Gofundme.com has better answers for you: Gofundme.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-fenian's own words
Collect funds ... Money withheld by organizer.. money was raised under a false name..my son's actual legal name was not used.. so people thought that he had a father who was not being financially responsible or admitting paternity
I have legal custody of the beneficiary
I want the money..they must give to to the beneficiary..they can't decide what to do with it
Not applicable
Many times.. I have asked or suggested a proper investment for the funds..why it it so difficult to contact GoFundMe..this is rediculous..it's seemingly impossible to contact anyone when fruad has been committed
I have an issue with Gofundme.com too
How GetHuman-fenian fixed the problem
We are waiting for GetHuman-fenian to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fenian fixes it.
This email address isn't valid

Gofundme.com

GoFundMe
Customer service issue
Reported by GetHuman-fenian
Feb 16th, 2019 - 8 mons ago
I have an issue with Gofundme.com too
Fixed
Seen by 18 customers so far
Similar issue to 9293 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-fenian started working on this issue
Feb 16th 7:08am
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 2:48pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 2:49pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 2:55pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 3:02pm
GetHuman-fenian shared this issue with others over email
Feb 17th 3:04pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 3:06pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 3:07pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 17th 3:10pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 19th 10:49pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 19th 10:49pm
GetHuman-fenian indicated the issue is not fixed yet.
Feb 19th 10:49pm
GetHuman-fenian indicated the issue is not fixed yet.
Mar 5th 12:53am
GetHuman-fenian indicated the issue is not fixed yet.
Mar 5th 12:54am