I made a donation $*** on Gofundme.com for the account I started, https:**www.gofundme...

GetHuman-aemmettp's customer service issue with Gofundme.com from February 2019

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The issue in GetHuman-aemmettp's own words
I made a donation $*** on Gofundme.com for the account I started, https:**www.gofundme.com*manage*bgrtk-she-dreams-of-using-tech-for-human-rights-in-kenya. Initially the account confirmed I made a $*** donation Plus $** service. Now all record of that donation has disappeared. I called my credit card company, Chase, because a charge of $*** appeared as "pending" as follows: Feb *, ******WPY*She dreams of using t*$***.** The fraud manager at Chase told me that your company sent an authorization to the bank but because it hasn't processed as of Feb. **, it did not go through. What on earth has happened? I did make the donation, but has someone hacked my account? Either I want the money reinstated to the account of I will dispute the charge with Chase if indeed it goes through. Arielle Emmett, Ph.D.

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Gofundme.com

Customer service issue
Reported by GetHuman-aemmettp
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 94 customers so far
Similar issue to 9046 others
2 customers following this

Timeline

GetHuman-aemmettp started working on this issue
Feb 9th, 2019 6:55pm