I made a donation $*** on Gofundme.com for the account I started, https:**www.gofundme...

GetHuman-aemmettp's customer service issue with Gofundme.com from February 2019

9046 similar
1 following
Help with my Gofundme.com issue
First: share to improve GetHuman-aemmettp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aemmettp's next move: find and follow the right step-by-step guide.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aemmettp will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aemmettp can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Gofundme.com has better answers for you: Gofundme.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aemmettp may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-aemmettp's own words
I made a donation $*** on Gofundme.com for the account I started, https:**www.gofundme.com*manage*bgrtk-she-dreams-of-using-tech-for-human-rights-in-kenya. Initially the account confirmed I made a $*** donation Plus $** service. Now all record of that donation has disappeared. I called my credit card company, Chase, because a charge of $*** appeared as "pending" as follows: Feb *, ******WPY*She dreams of using t*$***.** The fraud manager at Chase told me that your company sent an authorization to the bank but because it hasn't processed as of Feb. **, it did not go through. What on earth has happened? I did make the donation, but has someone hacked my account? Either I want the money reinstated to the account of I will dispute the charge with Chase if indeed it goes through. Arielle Emmett, Ph.D.
GetHuman-aemmettp did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-aemmettp fixed the problem
We are waiting for GetHuman-aemmettp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aemmettp fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-aemmettp
Feb 9th, 2019 - 10 mos ago
I have an issue with Gofundme.com too
Not resolved
Seen by 44 customers so far
Similar issue to 9046 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-aemmettp started working on this issue
Feb 9th 6:55pm