A childhood friend passed away due to Lupus. She left behind two young children. An ind...

GetHuman-eandh_au's customer service issue with Gofundme.com from January 2019

Help with my Gofundme.com issue
The issue in GetHuman-eandh_au's own words
A childhood friend passed away due to Lupus. She left behind two young children. An individual set up a GFM to help the family for the expenses of the burial and for the children. All monies have been stolen and they refuse to release it to the family. I speak on behalf of every donor we feel this was theft. We want the funds released to the children. We have contacted the individual who is holding the money asking for the funds to be released to the family in which we all donated for that purpose and they refuse. This is fraud and we need justice!
GetHuman-eandh_au did not yet indicate what Gofundme.com should do to make this right.
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How GetHuman-eandh_au fixed the problem
We feel that they need to be held accountable for their actions and the money should either be released or refund
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Customer service issue
Reported by GetHuman-eandh_au
Jan 15th, 2019 - 9 mons ago
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GetHuman-eandh_au started working on this issue
Jan 15th 4:35pm
GetHuman-eandh_au confirmed the issue is fixed. Hooray!
Jan 15th 4:37pm